University of the Arts London

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IT alert: ID card access affected at several locations

There is currently an issue with access control (the system allowing access to buildings and rooms via ID cards) for some students and staff. All sites apart from Camberwell and Kings Cross are currently affected.


  • Some new staff/student ID cards will not work
  • Replacement ID cards for staff/students will not work
  • Recent changes to some access control groups may not work, due to not syncing

Although the system is stable at the moment, most updates are not being processed. The IT Services team is working with our support provider to fix the problem.

Apologies for any inconvenience caused.